Rotala takes the Freeway route to smart fleet management IT

Oct 5, 2018

London, 02 October 2018 – Bus and coach operator Rotala plc has begun the roll out of the latest technology from Freeway Fleet Systems to improve the management of its 600 buses and coaches. The owner of regional bus operators Diamond, Diamond North West and Preston Bus and coach operator Hallmark, Rotala is overhauling its IT as part of a group wide move toward efficient paper-free working and cloud-based systems that will underpin future expansion of the business.

Freeway will be implemented company wide, with fleet maintenance software and mobile apps introduced at all the Rotala group companies. With eight workshops connected centrally at Rotala’s headquarters in Dudley, the system will provide greatly improved and real-time visibility of Rotala’s regional operations. The entire system is being Internet hosted by Freeway, eliminating the need for any IT expertise or additional resources.

“Currently our regional business is fairly autonomous” says Jack Dunn, Senior Management Accountant, Rotala. “That has made it difficult to introduce and manage things such as group-wide standards, best practice procedures and group purchasing. With Freeway’s system and other IT improvements we will be able to operate as a joined-up business with much greater corporate visibility and control.”

By integrating Freeway with their corporate IT system, Access Dimensions, together with OCR invoice scanning, Rotala is already introducing a completely paperless accounting system. From an initial defect report entered into a tablet in the workshop there is a seamless paper-free process from parts request to order and invoice payment.

“By introducing mobile devices we’ll quickly eliminate all the problems that arise from recording on paper. We’ll have instant and accurate data that will provide invaluable management information and will revolutionise the way we work,” explains Dunn.

Rotala were particularly impressed with the management data that Freeway provides, with easy report generation. The system makes it easy to spot recurring vehicle faults and allows parts costs and performance to be tracked over time. In addition, with recording the time spent on jobs, individual productivity levels can be accurately monitored.

“Freeway is a brilliant all-in-one system that can handle all of our current and future fleet maintenance, compliance and asset management requirements,” adds Dunn. “We’re particularly excited about the management visibility and information that the system offers as it will enable us to improve efficiency and productivity across the entire business. And as a hosted system, we have a ready-made solution as we expand the business nationally.”

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